Project Support Services

With significant project experience and specialization in the HOA industry, our dedicated team of Project Support consultants work directly with the Board of Directors and third parties (e.g. construction managers, GCs, insurance companies) to professionally manage major projects that are often high-dollar investments and time-sensitive for each association.

Project Support Engagements

A successful project is defined as on-time, on-budget, completed, and consistent with the plans and specifications set forth at the outset.

Reserve Projects

  • Asphalt Repairs
  • Balcony Coating & Waterproofing
  • Electrical Panel Replacement
  • Sewer & Lateral Repairs
  • Roof Repairs & Replacement
  • Pool & Spa Resurfacing

Special Assessments

  • Scope & Amount
  • Loan Financing
  • Member Billing
  • Payment Plans
  • Collection

Green/Cost Savings

  • Solar
  • EV Charging
  • LED Lighting
  • Window Upgrades
  • Wholesale Energy
  • Meter Billing
  • Incentive Programs & Subsidies

Emergency & Insurance

  • Fires & Restoration
  • Water Damage & Restoration
  • Insurance Claims & Settlements
  • Landslides & Culvert Repair
  • Tree Removal

Construction Defect

  • Profile Systemic Failures
  • Developer Communication & Coordination
  • Support Board in Legal Consultation
  • Legal Bids & Negotiation
  • Past-Settlement Plan & Repair to Maximize Impact

Regulatory Requirements

  • SB326 (Balcony & Deck Inspection) Compliance
  • Code Violation & Red Tag Correction
  • Fire and Elevator System Updating
RESERVE PROJECTS
  • Asphalt Repairs
  • Balcony Coating & Waterproofing
  • Electrical Panel Replacement
  • Sewer & Lateral Repairs
  • Roof Repairs & Replacement
  • Pool & Spa Resurfacing
SPECIAL ASSESSMENTS
  • Scope & Amount
  • Loan Financing
  • Member Billing
  • Payment Plans
  • Collection
GREEN/COST SAVINGS
  • Solar
  • EV Charging
  • LED Lighting
  • Window Upgrades
  • Wholesale Energy
  • Meter Billing
  • Incentive Programs & Subsidiers
EMERGENCY & INSURANCE
  • Fires & Restoration
  • Water Damage & Restoration
  • Insurance Claims & Settlements
  • Landslides & Culvert Repair
  • Tree Removal
CONSTRUCTION DEFECT
  • Profile Systemic Failures
  • Work with developers to repair
  • Support Board in Legal Consultation
  • Legal Bids & Negotiation
  • Past-Settlement Plan & Repair to Maximize Impact
REGULATORY REQUIREMENTS
  • SB 326

Tenure You Can Trust

Our experienced team of project managers and project coordinators have long careers in budgeting, design and construction at leading design, engineering, construction and consulting firms in the greater Bay Area. We understand the industry, general construction practices and jargon. We utilize our knowledge and specialized skill sets to support the Board in maneuvering and effectively managing what can feel like a daunting process.

Marnie Collier headshot

Marnie Collier

Senior Vice President & Market Leader

25 Years of Industry Experience

4 Years with CIMS

Marisol Velazquez headshot

Marisol Velazquez

Vice President, Project Support Services

15 Years of Industry Experience

6 Years with CIMS

A Partner to the Board of Directors

Working Together

As the partner to the Board, we make sure all decisions are informed with facts and fully considered in the best interests of the Association. Our lead engagement manager and support team actively manage the project from beginning to successful completion to ensure the Board’s goals are achieved. 

As an independent consultant, our project managers have no financial incentive to delay schedules or drive-up costs with change orders. Instead, as members of the CIMS team and agents for the Association, we understand the impact major construction projects have on the community and we serve as advocates for the Board every step of the way.

Our Approach to Engagements

Introduce Your Engagement Team

Project Support Services will meet with the Board to understand the project, set goals and assign a team that will be best suited to partner with the Board on the given project.

Establish the Scope of Services
& Write Specifications

Identifying the players necessary for a particular project (engineers, architects, construction managers, specialize contractors) and preparing detailed RFPs is key for setting a project up for success. Our experienced team will ensure the project sets off on the right foot by developing the scope of work.

Prepare Project Plan & Timeline

It is important the project plan is complete and the timeline is realistic. By understanding the Board’s specific goals and the overall community, we will work together to create a plan that will drive the vendor selection process and overall project.

Selection Qualified Vendors
& Invite Presentations

With a pulse on the industry and experience managing projects of various sizes and complexity across the company, our project managers can assist the Board in vetting and selecting qualified vendors to participate in the bidding process.

Manage Competitive Bidding
& Effective Negotiations

Coordinating an effective and equal bidding process takes time and an in-depth understanding of the project. We will ensure all vendors have an opportunity to view the project, ask questions and receive the same information. We will review proposals for completeness and provide a comparative report for the Board to facilitate the decision-making process.

Active, Involved Project Management
& Ongoing Vendor Oversight

We are the eyes and ears of the Association, conducting site walks, enforcing contracts, confirming schedules, evaluating challenges, communicating with residents and looking out for the best interest of the Association throughout the process. We will provide our knowledge and experience to the Board during project updates and decision-making, making your job easier and straight-forward.

Deliver a Successful Project
Completion on Time

A project is successful when it is completed on-time, within budget, to a high standard and to the community’s satisfaction. Each project impacts several residents, if not the entire community, and we consider our job done when the Board’s goals are met, the project exceeded expectations and there is value -add to the community as a whole.

Past Project Sucesses

Find Out How CIMS Can
Support Projects in Your Community

SB 326

Structural Inspections, Balcony Repairs

Green Initiatives

Solar, EV Charging,
Window Upgrades

Tenure You Can Trust

Learn more about our experienced team members and their backgrounds in the industry.

Senior Vice President

0
Years of Experience

with Project Management & consulting for HOAs

Vice
President

0
Years
experience with
Project Management
& consulting

Senior Project Consultant

0 +
Years of Experience

with Project Management
& consulting

Lead Project Consultant

0 +
Years of Experience

with Project Management
& consulting

Project
Specialist

0 +
Years
experience with
Project Management
& consulting

Marnie Collier

Senior Vice President

25 years of Project Management and
consulting experience with HOAs

About Marnie

Marnie Collier has over two decades of experience in the construction industry. Marnie began their career in 1998 as a Construction Consultant at Richard Avelar & Associates. In this role, they were responsible for overseeing multi-million dollar reconstruction projects, ensuring adherence to construction drawings and specifications, participating in the bidding phase, analyzing construction estimates, and coordinating with clients and contractors. In 2018, Marnie joined Sykes General Contractors, Inc. as VP Operations & Development, where they handled operations and development projects until April 2019. In May 2019, they joined Common Interest Management Services as Senior Vice President & Market Leader for the East Bay region.

A Partner to the Board of Directors

Working Together

As the partner to the Board, we make sure all decisions are informed with facts and fully considered in the best interests of the Association.

Selection, Planning, Oversight

Our lead engagement manager and support team actively manage the project from beginning to successful completion to ensure the Board’s goals are achieved. 

Your Association Team

Click each profile to learn more about our experienced team members and their backgrounds in the industry.

2

Marnie Collier

Senior Vice President

25 years of Project Management and
consulting experience with HOAs

5

Julia Ross

Vice President

20 years of Project Management
and consulting experience

4

Martin Shultz

Senior Project Consultant

15+ years of Project Management
and consulting experience

Untitled design (7)

Marisol Velazquez

Lead Project Consultant

7+ years of Project Management
and consulting experience

4

Sebastian Sanchez

Project Specialist

5+ years of Project Management
and consulting experience

Our Team Approach

Learn more about our experienced team members and their backgrounds in the industry.

Our Team Approach: Tenure You Can Trust

Learn more about our experienced team members and their backgrounds in the industry.

Senior Vice President

25

  years of Project Management and consulting experience with HOAs

Vice President

20

  years of Project Management and consulting experience

Senior Project Consultant

15+

  years of Project Management and consulting experience

Lead Project Consultant

7+

  years of Project Management and consulting experience

Project Specialist

5-7

years of Project Management and consulting 

experience