Project Support Services
With significant project experience and specialization in the HOA industry, our dedicated team of Project Support consultants work directly with the Board of Directors and third parties (e.g. construction managers, GCs, insurance companies) to professionally manage major projects that are often high-dollar investments and time-sensitive for each association.
Project Support Engagements
A successful project is defined as on-time, on-budget, completed, and consistent with the plans and specifications set forth at the outset.
Reserve Projects
- Asphalt Repairs
- Balcony Coating & Waterproofing
- Electrical Panel Replacement
- Sewer & Lateral Repairs
- Roof Repairs & Replacement
- Pool & Spa Resurfacing
Special Assessments
- Scope & Amount
- Loan Financing
- Member Billing
- Payment Plans
- Collection
Green/Cost Savings
- Solar
- EV Charging
- LED Lighting
- Window Upgrades
- Wholesale Energy
- Meter Billing
- Incentive Programs & Subsidies
Emergency & Insurance
- Fires & Restoration
- Water Damage & Restoration
- Insurance Claims & Settlements
- Landslides & Culvert Repair
- Tree Removal
Construction Defect
- Profile Systemic Failures
- Developer Communication & Coordination
- Support Board in Legal Consultation
- Legal Bids & Negotiation
- Past-Settlement Plan & Repair to Maximize Impact
Regulatory Requirements
- SB326 (Balcony & Deck Inspection) Compliance
- Code Violation & Red Tag Correction
- Fire and Elevator System Updating
- Asphalt Repairs
- Balcony Coating & Waterproofing
- Electrical Panel Replacement
- Sewer & Lateral Repairs
- Roof Repairs & Replacement
- Pool & Spa Resurfacing
- Scope & Amount
- Loan Financing
- Member Billing
- Payment Plans
- Collection
- Solar
- EV Charging
- LED Lighting
- Window Upgrades
- Wholesale Energy
- Meter Billing
- Incentive Programs & Subsidiers
- Fires & Restoration
- Water Damage & Restoration
- Insurance Claims & Settlements
- Landslides & Culvert Repair
- Tree Removal
- Profile Systemic Failures
- Work with developers to repair
- Support Board in Legal Consultation
- Legal Bids & Negotiation
- Past-Settlement Plan & Repair to Maximize Impact
- SB 326
Tenure You Can Trust
Our experienced team of project managers and project coordinators have long careers in budgeting, design and construction at leading design, engineering, construction and consulting firms in the greater Bay Area. We understand the industry, general construction practices and jargon. We utilize our knowledge and specialized skill sets to support the Board in maneuvering and effectively managing what can feel like a daunting process.
Marnie Collier
Senior Vice President & Market Leader
25 Years of Industry Experience
4 Years with CIMS
Marisol Velazquez
Vice President, Project Support Services
15 Years of Industry Experience
6 Years with CIMS
A Partner to the Board of Directors
Working Together
As the partner to the Board, we make sure all decisions are informed with facts and fully considered in the best interests of the Association. Our lead engagement manager and support team actively manage the project from beginning to successful completion to ensure the Board’s goals are achieved.
As an independent consultant, our project managers have no financial incentive to delay schedules or drive-up costs with change orders. Instead, as members of the CIMS team and agents for the Association, we understand the impact major construction projects have on the community and we serve as advocates for the Board every step of the way.
Our Approach to Engagements
Introduce Your Engagement Team
Project Support Services will meet with the Board to understand the project, set goals and assign a team that will be best suited to partner with the Board on the given project.
Establish the Scope of Services
& Write Specifications
Identifying the players necessary for a particular project (engineers, architects, construction managers, specialize contractors) and preparing detailed RFPs is key for setting a project up for success. Our experienced team will ensure the project sets off on the right foot by developing the scope of work.
Prepare Project Plan & Timeline
It is important the project plan is complete and the timeline is realistic. By understanding the Board’s specific goals and the overall community, we will work together to create a plan that will drive the vendor selection process and overall project.
Selection Qualified Vendors
& Invite Presentations
With a pulse on the industry and experience managing projects of various sizes and complexity across the company, our project managers can assist the Board in vetting and selecting qualified vendors to participate in the bidding process.
Manage Competitive Bidding
& Effective Negotiations
Coordinating an effective and equal bidding process takes time and an in-depth understanding of the project. We will ensure all vendors have an opportunity to view the project, ask questions and receive the same information. We will review proposals for completeness and provide a comparative report for the Board to facilitate the decision-making process.
Active, Involved Project Management
& Ongoing Vendor Oversight
We are the eyes and ears of the Association, conducting site walks, enforcing contracts, confirming schedules, evaluating challenges, communicating with residents and looking out for the best interest of the Association throughout the process. We will provide our knowledge and experience to the Board during project updates and decision-making, making your job easier and straight-forward.
Deliver a Successful Project
Completion on Time
A project is successful when it is completed on-time, within budget, to a high standard and to the community’s satisfaction. Each project impacts several residents, if not the entire community, and we consider our job done when the Board’s goals are met, the project exceeded expectations and there is value -add to the community as a whole.
Tenure You Can Trust
Learn more about our experienced team members and their backgrounds in the industry.
Senior Vice President
with Project Management & consulting for HOAs
Vice
President
Project Management
& consulting
Senior Project Consultant
with Project Management
& consulting
Lead Project Consultant
with Project Management
& consulting
Project
Specialist
Project Management
& consulting
Marnie Collier
Senior Vice President
25 years of Project Management and
consulting experience with HOAs
A Partner to the Board of Directors
Working Together
As the partner to the Board, we make sure all decisions are informed with facts and fully considered in the best interests of the Association.
Selection, Planning, Oversight
Our lead engagement manager and support team actively manage the project from beginning to successful completion to ensure the Board’s goals are achieved.
Your Association Team
Click each profile to learn more about our experienced team members and their backgrounds in the industry.
Our Team Approach: Tenure You Can Trust
Learn more about our experienced team members and their backgrounds in the industry.
Senior Vice President
25
years of Project Management and consulting experience with HOAs
Vice President
20
years of Project Management and consulting experience
Senior Project Consultant
15+
years of Project Management and consulting experience
Lead Project Consultant
7+
years of Project Management and consulting experience
Project Specialist
5-7
years of Project Management and consulting
experience
